Dr. Bob Hatheway began practicing orthodontics with his father, Dr. Donald Hatheway, in 1996. Dr. Bob Hatheway studied and received degrees at the University of New Brunswick, Dalhousie University, and The University Of Toronto. He is the President of the New Brunswick Dental Association; a member of the Canadian and American Associations of Orthodontics; and sits on the World Board of Orthodontics. Dr. Bob Hatheway served as the 2007 President of the Canadian Association of Orthodontics.

Dr. Susette Instrum grew up in Nova Scotia and received her dental degree at Dalhousie University in 1995. She received the award in Orthodontics, among many others. Dr. Instrum did a pediatric dental internship at Sick Kids and earned her diploma in Orthodontics at the University of Toronto in 1998. Her Master of Science thesis was awarded the JW Black Award from the American Cleft Palate–Craniofacial Association. Dr. Instrum completed a clinical Fellowship leading to a sub-specialty in Cleft Lip/Palate and Craniofacial Orthodontics. She has 22 years of experience as an orthodontist and has been practicing in Fredericton since 2003. She is a member of the New Brunswick Dental Association, the Canadian Association of Orthodontists, the Atlantic Orthodontic Association and the Fredericton Dental Society.